Last Updated: May 21, 2026
Shipping Policy
This Shipping Policy explains how LuxeBioScience manages order processing, shipping charges, delivery estimates, and shipment-related customer support for laboratory research products.
1. Shipping Rates
LuxeBioScience applies a standard flat shipping fee of $12 on qualifying orders.
Orders totaling more than $250 may qualify for free standard shipping.
2. Order Processing
Orders are processed after successful payment verification. Processing times may vary based on order volume, product availability, weekends, holidays, or operational circumstances.
3. Shipping Confirmation
Once an order has been prepared and dispatched, tracking information may be sent via email or made available through the order status system when applicable.
4. Delivery Timeframes
Delivery timelines depend on shipping carriers, destination regions, customs processing, weather conditions, and overall courier demand. LuxeBioScience cannot guarantee exact delivery dates once a shipment has been transferred to the carrier.
5. Incorrect Shipping Information
Customers are responsible for providing accurate billing and shipping details during checkout. LuxeBioScience is not responsible for delays, failed deliveries, or lost shipments caused by incorrect, incomplete, or outdated address information.
6. Lost, Delayed, or Damaged Shipments
If your shipment is delayed, damaged, or appears lost during transit, please contact our support team with your order number and available tracking information for review.
Depending on the shipping carrier’s investigation and shipment status, LuxeBioScience may evaluate replacement shipments, store credit, or other appropriate resolutions.
7. Shipping Restrictions
Customers are responsible for ensuring that products may legally be imported, received, and used within their jurisdiction. LuxeBioScience reserves the right to restrict, refuse, or cancel orders when required due to legal, operational, carrier, or compliance-related limitations.
8. Policy Updates
LuxeBioScience reserves the right to revise or modify this Shipping Policy at any time. Any updates or changes will be posted on this page along with the revised update date.
